You can book an appointment to visit a ServiceOntario location in Ottawa and eastern Ontario
OTTAWA — Ottawa residents can now book an appointment for an in-person visit to several ServiceOntario locations in the capital.
The Ontario government announced that ServiceOntario is offering appointment bookings at busy locations to help reduce wait times and manage customer flow during the COVID-19 pandemic.
“Appointments will minimize lineups and wait times for customers and help staff to safely facilitate services that need to be completed in-person,” the government said in a media release.
In Ottawa, you can book an appointment to visit the following ServiceOntario locations:
- Ottawa: Bank and Alta Vista
- Ottawa: Main and Casleton Cathcart
- Ottawa: Merivale and Slack
- Ottawa: Ottawa City Hall
Appointments can be booked up to two weeks in advance at Ontario.ca/appointments.
If you do visit a ServiceOntario centre, you are asked to complete the COVID-19 screening before arriving.
ServiceOntario is also offering appointments for the following locations in eastern Ontario:
- Cornwall: Brookdale and Fourteenth
- Kemptville: Campus and Concession
- Kingston: Division and Dalton
- Napanee: Snow and Advance
- Renfrew: Plaunt and Prince
The Ontario government does recommend people access services online, including driver’s licence and licence plate sticker renewals.