‘Ottawa’ Carleton University Cyberattack: School Says ‘no Personal Information’ Hacked
Students and faculty at Carleton University regained access to email Wednesday afternoon as systems continued to come back online following an attack by hackers demanding the school pay in bitcoins in exchange for access to its computer network.
“At this time, no personal information has been accessed. Access to email has returned and is functioning. Repairs to enterprise systems are progressing,” Carleton University said in an update posted on its web site at 3:40 p.m.
And in an email to the Sun, Carleton spokesperson Don Cumming said “no ransom has been paid.” Asked if the university had filed a complaint with Ottawa police, Cumming said “no.”
The school said that with the return of email, all future updates would be emailed directly to faculty and staff.
“If users are able to use their computer to conduct business, they are encouraged to do so. If they cannot, they are asked to refrain from turning their computer on and are encouraged to call the CCS Service Desk at ext. 3700 or firstname.lastname@example.org,” the university said.
Earlier in the day, the university said the Wi-Fi network and telephones were working fine though some students were reporting Wi-Fi trouble during the morning.
Hackers infected Carleton with ransomware Tuesday, demanding payment to remove the malware.
One student posted: “To whom ever hacked Carleton this morning, congrats are in order. Final exam was cancelled.” Carleton said exams and classes were not cancelled by the university but it’s possible an individual professor cancelled one.
Students and faculty alike complained the university was slow to update information, with no updates from 4 p.m. Tuesday to 10:20 a.m. Wednesday.
The University of Calgary recently paid $20,000 in ransom after a malware attack.